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AIRLINES

The Domain Edge to Applied Technology

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MPHASIS ADVANTAGE

 

 

 

 

 

 

 

 

Digital native customers and workforce, changing marketplace and advancements in technology are driving transformation in Airlines core IT. Operating on tight margins, Airlines are looking for ways to improve stakeholder experience while simultaneously optimizing operations.

Mphasis combines deep airlines domain expertise with technology leadership and unique digital transformation experience in multiple industries. We are engaged across the spectrum of services ranging from core applications and infrastructure support to development of next-gen airlines’ products and platforms for marquee customers predominantly in the Americas and Europe regions.

 

OUR SOLUTIONS

 

Cloud native data platform providing ready-to-use business models and near real time data aggregated from underlying disparate legacy systems.

 

Retail Availability solution effectively addressing the three phases of purchase – schedule, availability and price – to enable high performance with agility.

 

A single interface solution which Integrates with multiple systems to enable airline reservations, airport agents, and call centers to provide a seamless experience.

 

Business KPI based modernization, delivering chunk sized MVPs based on a prioritization matrix factoring business criticality, dependencies and benefits.

 

Multilingual chat/voice bot providing a one-stop solution for the customer across every step of their journey by integrating with airlines’ and third-party systems including car rentals and hotels.

 

Mphasis' proprietary e-AWB solution, PATRAM simplifies and optimizes customer data management, document preparation, EDI messaging, tracking and tracing, and analysis and reporting.

 

With a winning blend of technical and functional skill sets, our TPF COE effectively addresses airlines’ challenges in the areas of skilled workforce, domain expertise and execution of agile projects.

 

Readily available reusable regression test suite across all functional areas within Reservation, Fares & Ticketing, Check-in, Cargo, Reissue and Refund.

 

SUCCESS STORIES - DELIVERING BUSINESS VALUE

 

WIDE AND DEEP CAPABILITIES

Leveraging deep domain expertise and experience, Mphasis partners with airlines to unlock opportunities across the value chain using Front2BackTM and Service Transformation methodologies.

 

THOUGHT LEADERSHIP

 

Airline Industry and the Conversational Channel of Communication

 

Blockchain - A path breaking innovation in the MRO of the Airline Industry

 

Social Media Analytics - The Future of customer centricity for the Airline Industry
 


 

Airline Industry and Data Science
 
The Future of e-AWB (electronic Air Waybill) in Air Cargo
 
Digital transformation in Airline Industry

 

CO-CREATING EXCELLENCE WITH STRONG PARTNERSHIPS