The Next Applied
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CRM SAP

We build memorable customer experiences using an effective combination of business processes, people, and technology

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THE NEXT IN CUSTOMER EXPERIENCE

The Mphasis business model is customized to meet specific business needs within diverse industries, thereby enhancing customer experience. It includes several, industry-specific customer relationship maintenance processes designed for functionality and efficiency. We have more than a decade of enriched customer relationship management (CRM) SAP experience in implementation, upgrades, and support, enabled by highly experienced functional and technical consultants. We forge strong relationships that benefit our clients and put customers first.

 SERVICE OFFERINGS

 

Implementation, Upgrades, and Application Management Services

Effective solutions for all your application management related issues. 

Implementation, Upgrades, and Application Management Services

Data Extraction and Migration from and to CRM SAP

Streamlined support through the entire migration process.

Data Extraction and Migration from and to CRM SAP

FIORI-based Standard and Customized Development

Customized to best suit your business needs.

FIORI-based Standard and Customized Development

Integration with SAP/ Non-SAP/3rd Party Systems Using SAP PI and Other Middleware

A complete step-by-step system integration.

Integration with SAP/ Non-SAP/3rd Party Systems Using SAP PI and Other Middleware

Experience Across Modules

Includes opportunity/lead management, campaign management, order management, and interaction.

Experience Across Modules

Migration of Custom Portals to a CRM SAP Web User Interface (Web UI)

Conversion from a custom to a standard business system.

Migration of Custom Portals to a CRM SAP Web User Interface (Web UI)

WHY OUR CLIENTS CHOSE MPHASIS?

Leading Diversified Property Group 

Improves the productivity of its employees with a secure and robust ERP SAP system.

Leading Telecom Company 

Consolidates a highly complex integration landscape reducing over 90 interfaces to 40.

Global Healthcare Company 

Gets consistent, real-time information for users through Mphasis CRM SAP support.

U.S. Investment Bank 

Improves sales growth by 20% with Mphasis technical upgrade of CRM SAP. 

Leading Steel Producer 

Effectively rolls out product sales with Mphasis CRM SAP.